Cancellation Policy

Should you need to cancel or reschedule a procedure or infusion appointment, please contact our office no later than 48 hours prior to your appointment. If your office visit or procedure is scheduled for a Monday, all cancellations must be made by noon on the preceding Friday.

When a patient fails to notify our clinic at least 48 hours prior to a scheduled procedure or infusion appointment, it will be considered a NO SHOW.

  1. There will be a $250 charge for those who do not keep their procedure appointment or cancel with less than 48 hours. There will be a $100 charge per occurrence for patients who fail to cancel infusion appointments prior to 48 hours. Procedure slots are very limited and by canceling in a timely manner, you will be helping other patients receive the care they need and deserve. Procedures will not be rescheduled until the fee is paid in full.
  2. Any patient who fails to notify our office at least 24 hours prior to their missed appointment 3 times will be dismissed from our practice and will need to contact their Primary Care Provider (PCP) for a referral to another gastroenterologist.
  3. These fees are your personal responsibility and are not billed or paid by your insurance company. It is your responsibility to make sure that we have updated and accurate phone numbers and email addresses so that we may confirm your appointments.

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Please include non-medical questions and correspondence only.

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